Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a returns form, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note, we do not cover shipping to return an item.

You can always contact us for any return questions at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Unauthorized Purchases / Errors
If an order is placed without permission or in error, we will cancel/refund the order if it has not already shipped. Once shipped, we can still refund the order, but all costs incurred (including returning the item and any import duty) are the responsibility of the cardholder.

Non-Communication With Courier
It is important that you keep an eye on your email account (and spam folder) for communication from us or our courier. If our Courier has difficulty delivering your order (examples include needing a gate code or having difficulty finding your address) they will reach out to you. If you do not respond, they will ask us to reach out to you. If you do not answer within a few days, they will be forced to destroy your order and you will not be refunded.